This notice explains how Petal Dreams processes personal data through directorzipperproof.click in connection with enquiries, bouquet requests, and local flower orders. It follows the data lifecycle from collection to retention and deletion.
This introduction summarizes the subjects addressed in the policy and points to related internal guidance.
When you use the website or place a flower request, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to keep the site functioning and secure.
We receive personal data when you submit a contact form, communicate by phone or email, or provide details in store. Technical data is generated automatically when you visit the website, and cookie-related information is collected through essential site functions and privacy preference settings.
The website uses essential cookies needed for basic operation and cookies that store privacy preferences. We do not confirm the use of analytics or advertising cookies on this site.
We use cookies for essential site operation and to remember privacy preferences. Because tracking is not enabled, we do not state that analytics or marketing cookies are active. You can usually manage cookies through your browser controls, although some settings may affect how the site works.
We use personal data to answer enquiries, confirm bouquet preferences, check availability, arrange payment, coordinate studio pickup or local delivery, and provide order-related updates. We also use technical data to maintain website security, support reliable delivery of pages and forms, and keep the service functioning as intended.
We may share personal data with service providers that help us operate the website, process communications, or support technical delivery. Where a third party assists with order handling or related administration, it receives only the data needed to perform that function and is expected to handle it appropriately.
We may disclose personal data to public authorities, regulators, or other parties when required to comply with applicable law, respond to lawful requests, protect our rights, or address security and fraud concerns. Any disclosure is limited to what is reasonably necessary for the relevant purpose.
You may ask us to confirm whether we hold your personal data, correct inaccurate details, or delete information that is no longer needed for the purpose for which it was collected. You may also object to certain processing or request a restriction where the law allows it. We assess each request in context and may need to verify your identity before acting.
To make a privacy request, provide enough detail for us to identify the relevant record and the action you want us to take. We will review the request, confirm whether any legal or operational limits apply, and respond through the same or another suitable contact channel.
We retain personal data for the period needed to respond to enquiries, manage orders, support delivery or pickup arrangements, maintain security, and meet legal or accounting obligations. When data is no longer required for those purposes, it is deleted, anonymised, or otherwise removed from active use according to our internal lifecycle practices.
If this policy is updated, the revised version will apply from the date it is posted or otherwise communicated on the website. We may use reasonable notice methods for material changes, but users should review the policy periodically to stay informed.
Use the contact details below for questions about this notice, data handling, or a privacy request.
